MARSHALLYN BROWN

Postal Manager | United States Postal Service

Marshallyn is a Customer Services and Distribution Operations Manager with over 30 years of experience at the USPS. During her tenure, she has exemplified an advanced performance of data analytics, understanding route logistics and optimizing carrier placement to reduce start-to-end mail distribution time. Her knowledge in operations has made her an indispensable addition to the postal service, as she has a strong command of program implementation as it pertains to postal policy compliance and security procedures.

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Marshallyn cares about the development and elevation of her postal carriers and it gives them the autonomy to gain education and expertise to advance through the ranks of their department, a characteristic that has won her the respect and trust of many of her employees and supervisors.

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In addition, Marshallyn demonstrates precise and effective communication when leading her carrier team, enhancing clarity of carrier responsibilities and customer satisfaction simultaneously. When Marshallyn is not working for the post office, she enjoys spending her time unwinding with her grandchildren, signing in her church choir or going for walks around her neighborhood.